Internet  access
            While the  world's developed economies embrace the Internet and electronic commerce, Latin  American countries must overcome the lack of basic infrastructure and certain  regulatory hurdles.
Latin America is currently  awakening to the global Internet revolution, although the region currently has  one of the lowest Internet penetration levels in the world. Internet access,  content portals and electronic commerce intermediaries are blossoming  throughout the region as venture capital spills South from the US and more  established financial institutions warm to the idea of Latin American Internet  equity and fixed-income assets.The evolution of Internet access, content and  ecommerce in Latin America will be markedly different from the US model. 
The concept of free  Internet access will prove more challenging to make profitable in the region;  the nascent broadband Internet access market will be molded by local network,  competitive and regulatory quirks; and the road towards a thriving ecommerce  economy will be strewn with failed ventures as Latin American markets will take  longer to develop. 
There are several common  demandside and supply side structural constraints to the further development of  Internet services in Latin America.On the demand side, Latin America's low  average purchasing power (the region's average nominal GDP/capita in 1998 was  roughly US$ 4,000), skewed income distribution and relatively low computer  literacy have made it difficult to spread common Internet use. On the supply  side, infrastructure bottlenecks, caused in part by ineffective competition  lower the overall quality of service, limit broadband access possibilities and  inflate the backbone transport costs that ISPs must pay for connectivity As  such, the future success of local regulatory authorities in promoting effective  competition in all segments of the communications industry will be key to allowing  increased proliferation of Internet connectivity This is applicable for both  the residential and business markets, as both tend to be less Internet-savvy  than their counterparts in the US, Europe and Asia. 
Within Latin America, there  is a wide range of growth rates and penetration levels for both total  communications connectivity and Internet subscribers specifically.As in other  regions, the large gap in overall connectivity (fixed telephony, mobile  telephony and broadband access) is creating clusters of Internet `haves' and  'have-nots.' 
Argentina, Chile and  Uruguay have relatively well-developed communications industries and, not  surprisingly, some of the highest Internet penetration rates in the  region.These countries are most likely to benefit from the global 'digital  revolution' that is propelling growth in the networked economy Brazil,  Colombia, Costa Rica, Mexico and Venezuela are likely candidates for a take-off  in Internet growth and all of the positive externalities that come with it.At  the same time, these countries are definitely at risk of being left behind by a  series of regulatory blunders, external economic shocks, or other structural  phenomenon that could stunt growth in this emerging industry. Finally,  Nicaragua, Honduras and other less-developed economies are the most at risk of  being left behind in the global information revolution.These countries must  resolve basic infrastructure issues on the supply side and face greater  demand-side hurdles from lack of computer literacy and disposable income among  businesses and households. 
Free Internet Access 
The turn of the millenium  marked the beginning of widespread free Internet access services in Latin  America. Millicom's cellular subsidiaries in Guatemala (COMCEL) and EI Salvador  (Telemovil) quietly launched free Internet access in September 1999, 
while Banco Bradesco  initiated the concept in Brazil with a controversial December 1999 launch for  its on-line banking customers. On 3 January, the first major pan-regional ISP -  IFX Corporation - announced plans to begin providing free Internet access  through all of its local subsidiaries.Argentina's ICERO, meanwhile, launched a  free Internet access service on 10 January. 
But will the free Internet  access business model work? On the cost side, the logistics of billing contract  customers and providing top-knotch customer support is particularly cumbersome  in Latin America, both of which free Internet access largely eliminates. On the  revenue side, the advertising model for revenue generation is still largely  unproven.There is limited ad-spend to go around in Latin America currently, and  a very small portion of that is going to Internet marketing channels given that  Internet subscriber penetration is so low compared with more traditional media  such as television and print publications.Additionally, local telcos do not yet  have any arrangements to share revenues generated by local PSTN traf fic from  ISP customers, as is the case in Europe.The UK's FreeServe, for example,  derives much of its revenues from sharing local telephony usage rev enues with  the Internet BT It is unlikely that most telcos will voluntarily enter into  such arrangements with free ISPs in the future, and it is unlikely that local  regulatory authorities will mandate them to do so. 
Free Internet access  providers will have to leverage their growing customer base for data mining  purposes, a still underdeveloped field in Latin America, and targeted marketing  ef forts in addition to scrambling for a limited pool of ad-spend.There will be  tremendous consolidation this year among fee-based and advertisingbased ISPs,  and only providers with unique and necessary services or content will dominate  the future market. As they choose among the plethora of free ISPs, advertisers  will look most keenly at providers that draw explosive page-view statistics  among favourable consumer segments. Banks hold a particular advantage in this  regard as their account-holding customers already represent the 'monied' class  and their online services guarantee consistent viewing.Additionally, dial-up  market leaders will continue to control the most crucial element for securing  advertising revenue: attractive content.As a result of their established  content, deeper pockets, the free access spin-offs from established players  such as Brazil's UOL and Telefonica's Terra Networks are better positioned to  weather early storms of the free Internet market. 
Broadband Beginnings 
Broadband Internet access  in Latin America is currently very limited.This is due in part to the lack of of  fordable broadband access alternatives as well as astronomical international  gateway costs that must be passed on to broadband access customers.The most  common forms of broadband access to the Internet in Latin America currently are  leased lines followed by ISDN lines. Cable modem Internet access is gaining  momentum and popularity among larger CATV operators in major metropolitan  centres, particularly now that Brazilian media giants Globo and TVA are rolling  out large-scale projects. Prior to this, many cable modem projects have  rendered disappointing results resulting from high prices and poor  marketing.After several years of multiple ADSL trials and little actual ADSL  deployment, the momentum of ADSL service in Europe and the US due to lower-cost  splitterless ADSL technologies is leading to a flurry of operator activity in  Latin America at present. 
As competition from  broadband access providers increases, the business case for non-dialup access  for small and medium-sized companies will become more compelling. In Brazil,  for instance,Telefonica's Speedy DSL service and Globo's Virtua cable modem  service stack up pretty well against even free dialup service for a heavy user,  as would be typical of a business. 
DSL and cable modem service  will grow rapidly over the next five years. Leased line Internet service is  still out of the reach of most medium and small-sized companies' IT  budgets.This too shall pass, however, as local leased line providers such as  Diginet and AT&T Latin America expand network coverage and international  backbone costs drop with the arrival of several undersea fibre optic projects. 
Local regulatory regimes  will have a profound impact on broadband Internet access, however.  Costeffective, fair and transparent central office co-location provisions are  few and far between, making life difficult for would-be third-party DSL  providers. Open access to CATV networks remains an open-ended regulatory  question in most countries with the notable exception of Brazil, where  subscribers can select from a wide variety of ISPs when signing up for cable  modem service. Similarly, ef fective and efficient allocation of frequency  spectrum will be essential if terrestrial wireless broadband access providers  are to bring effective competition for dedicated broadband Internet access in  Latin America.